The total processing time will be 2 - 3 weeks once payment is received and acknowledged by MIDUTY.
2. Customers can place orders without a minimum value requirement. Shipping charges are determined by the weight of the items in the order, ensuring a fair cost structure for shipping.
The company will take full responsibility if the product gets damaged in transit & will be compensated in the next order with the same item/product.
Prescription and invoice will be provided by the company to avoid any clearance delay.
The company will refund 100% of the invoice value in case the package is discarded or the return of the product is initiated from customs in the receiving country.
The Shipping and handling charges will not be added to the refund, and only once the goods are received at our end MIDUTY will start the refund process. Terms and conditions applicable.
Shipping charges will depend on the order weight and country to be shipped, all the courier and handling charges will be borne by the customer and they will not be refunded in any event.
After reaching your location your shipment may be charged with customs duty depending on the nature of the country and import duty or VAT as applicable on the local level, and we MIDUTY do not hold any accountability for the same. Any and all charges would be borne by the customer at their respective end.
If your location is out of the delivery area then you have to pay ODA charges as per the order quantity.
Only for the USA, they can also demand prior notice/Customs (one of them) by the US government for the preparation for PN the charges would be borne by the customer.
Customers worldwide have the ability to cancel their own orders within 24 hours of placing them.
We exclusively accept prepaid methods for payments, ensuring secure transactions for our customers.
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